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Wendy Maddocks
I had the pleasure of working a transaction with Michelle for a home in Newport Coast. I represented the seller and Michelle represented the buyer. From the very beginning Michelle was professional and courteous and really advocated for her client without being pushy. The sellers always decide who the buyer will be and I hoped my seller would select Michelle's client because I was looking forward to working with her! After we were under contract, Michelle was extremely collaborative and together we overcame all obstacles to get our respective clients to the closing table. She is very knowledgeable and is an excellent negotiator as well. I would not hesitate to recommend her and sincerely hope I am able to work with her again!
Wendy Maddocks
W.T.F Where’s the focus
The experience and knowledge of Nestor and Michelle, our light-years above competition. I have bought and sold many properties with them and highly recommend them to anyone in the real estate industry that either has questions or real estate needs.
W.T.F Where’s the focus
Terry Rivera
Our family will be forever grateful for the care we received from Michelle while selling our home. She guided us with seasoned professionalism while simultaneously listening to and honoring our needs. She tended to tasks large and small with full dedication and attention to detail. She was proactive and thorough in her communication with us, enabling us to fully trust her and feel confident our best interests were at the heart of her work. I wholeheartedly and enthusiastically recommend Michelle, she understands the nuances of this business and is a pleasure to work with.
Terry Rivera
Susan Tzankow
Michelle went above and beyond in every step of the purchasing process while helping me find a new home for my mom who had broken her hip and was in an assisted living facility awaiting a new home without stairs! I had to come in from out of state and I felt that I was her number one priority in this time sensitive endeavor and my mother loves her new one story home! I am so very grateful!
When we went to sell my mom’s home (even during this pandemic), she once again coordinated everything every step of the way making expert suggestions to ensure the highest price possible for my mom’s home, getting a selling price well above what would have been anticipated even in normal times! I would recommend Michelle to anyone looking for a committed, caring and generous person who will do all she can do to serve you in every way.
Susan Tzankow
Satisfied Home Buyer
I will definitely give Michelle with high FIVE. She does absolutely meet the compliance and guideline for the COVID-19 pandemic. I met her first day over the ZOOM and I was comfortable communicating with her. She is a good communicator; she does listen and come up with good suggestions. She always texts me to confirm the upcoming showing schedule and when it is complete, she texts me again so our family can return back to home.
She also utilizes latest technologies and media to advertise my home in online with 3D tour and photos. She also periodically updated me status of showing with feedback she received from buyer agents so we could plan the next step. Having staging at my home was one of great suggestion from Michelle once we compiled feedback from buyer agent. She is not the person only caring about selling a home but she has also caring heart for people; especially for her clients. I am 100% satisfied working with her selling my home within my timeframe. I strongly recommend Michelle to be your realtor especially during the Pandemic; because she meets the compliance and safety guideline of the COVID-19.
Satisfied Home Buyer
Russ Kibota
We were in the market to buy a house and Nestor and his partner Michelle were our agents in the search. Needless to say after 9 months of searching and more than 50 homes we finally found our new home. I have to tell you, during this time Nestor was very patient with us. He asked questions about what we liked and didn't like. So when we saw the houses he would explain his thoughts based on what we had told him. He always kept us focused on what we wanted and didn't allow us to get distracted on other things.
Between him and his partner, Michelle, every time we submitted an offer or had questions about something they were there to walk us through the process and answer our questions we had, day or night. They didn't work for us, they worked with us. The best part about the process was watching him negotiate and fight for us without sacrificing his or our values. He was one of the few people I've come across in my business experience who is ethical and honest. I learned a lot about the real estate industry in our time looking for a home. Let me tell you there are good realtors and there are realtors who would sell their mother to make a deal. Nestor was one who always stood by his values and didn't stoop down to their level, although I wanted to at times. But in the end I'm glad I didn't.
His experience and insight is invaluable. If you already have a realtor like this, then keep them around. If you don't, Nestor and Michelle might be the ones you should call if you are going to buy or sell a home.
Russ Kibota
Matthew Kelly
Michelle is the consummate real estate professional. My wife and I are first time home buyers, and although we did quite a bit of research, it was clear that we needed some guidance. Our process came with it's fair share of hiccups along the way, and without Michelle's patience, creativity and excellent negotiating, we would have been lost! She is one of the most responsive individuals that I have ever met, and she was ALWAYS available for us when we needed her. She is very transparent and proactive at all stages of the process. We are beyond thrilled to have partnered with Michelle, and we could not recommend her more!
Matthew Kelly
Lisa Montagne Galloway
Michelle Phillips and Nestor Herrera are our heroes. They saved us from floundering in the sale of our home in Irvine. They not only got the job done, but they also ushered us seamlessly into a new home. They are attentive, hard-working, hands-on, and extremely knowledgeable about real estate transactions. Instead of just putting on a lockbox, they were present for every showing and gave us daily and weekly updates. They use up-to-date marketing. We got 30,000 views on YouTube and nearly as many on Zillow due to their marketing strategies. Currently, there is a movement to cut out the “middlemen” of realtors, but that is ridiculous. I am an educated professional who had a real estate license at one time. There is no way I could have done this myself. Real estate transactions are complicated, all-consuming, and have many pitfalls. They negotiated us through some tough situations. Without Michele and Nestor to guide us, we would have continue to flail. It takes a village, and they were the mayors. Most of all, they truly care about their clients. They were our worker bees, confidants, and counselors. We could not have survived this precarious journey without them. I can’t recommend them highly enough.
Lisa Montagne Galloway
Keith K
Wish that i could give Michelle and Nestor 10 stars! Thank you for going above and beyond to help us. Michelle and Nestor even helped us with a family real estate issue in another state!